feloranthivo Logo
feloranthivo
Budget Negotiation Experts

Privacy Policy

feloranthivo is committed to protecting your personal information and respecting your privacy rights. This comprehensive policy explains how we collect, use, and safeguard your data.

Last Updated: March 15, 2025

Information We Collect

When you use feloranthivo's budget negotiation services, we collect various types of information to provide you with personalized financial guidance and improve our platform. The information we gather falls into several distinct categories, each serving specific purposes in delivering our services.

Personal Information

Your name, email address, phone number, and mailing address that you provide when creating an account or contacting us.

Financial Data

Budget details, income information, and expense categories that you choose to share for personalized negotiation strategies.

Usage Information

How you interact with our platform, including pages visited, features used, and time spent on different sections.

Device Information

Technical details about your device, browser type, IP address, and operating system for security and compatibility purposes.

We collect this information through various methods including direct input from users, automated tracking technologies, and third-party integrations. All data collection is done transparently, and we never collect information without your knowledge or beyond what's necessary for our services.

How We Use Your Information

Your information serves multiple purposes in helping us deliver effective budget negotiation services. We use your data responsibly and only for legitimate business purposes that benefit your experience with feloranthivo.

Providing personalized budget analysis and negotiation recommendations based on your specific financial situation
Communicating with you about your account, service updates, and responding to your inquiries and support requests
Improving our platform functionality and developing new features that better serve our users' needs
Ensuring platform security and preventing fraudulent activities or unauthorized access attempts
Complying with legal obligations and regulatory requirements in Canada and other jurisdictions where we operate
Conducting research and analytics to understand user behavior and improve our service offerings

We never sell your personal information to third parties or use it for purposes other than those outlined in this policy.

Data Sharing and Disclosure

feloranthivo follows strict guidelines regarding when and how we share your information. We believe in transparency about our data sharing practices and ensure that any sharing serves legitimate purposes while maintaining your privacy.

Service Providers

We work with trusted third-party service providers who help us operate our platform, process payments, and deliver services. These partners have access only to the information necessary to perform their functions and are contractually bound to protect your data.

Legal Requirements

We may disclose your information when required by law, court order, or government regulation. This includes situations where disclosure is necessary to protect our rights, your safety, or the safety of others, or to investigate potential violations of our terms of service.

Business Transfers

In the event of a merger, acquisition, or sale of feloranthivo or substantially all of our assets, your information may be transferred to the acquiring entity, subject to the same privacy protections outlined in this policy.

We do not engage in the sale of personal information for commercial purposes. Any data sharing is done with careful consideration of your privacy rights and in accordance with applicable privacy laws including Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).

Your Privacy Rights

As a feloranthivo user, you have significant control over your personal information. We respect your privacy rights and provide multiple ways for you to manage, access, and control your data.

1
Access Your Information
Request a copy of all personal information we have about you, including how it's being used and who it's shared with.
2
Correct Inaccurate Data
Update or correct any personal information that is inaccurate, incomplete, or outdated in your account settings or by contacting us.
3
Delete Your Information
Request deletion of your personal information, subject to certain legal and operational requirements for record keeping.
4
Restrict Processing
Limit how we use your information in certain circumstances while maintaining your account and essential services.
5
Data Portability
Receive your personal information in a structured, commonly used format that allows you to transfer it to another service provider.
6
Withdraw Consent
Revoke consent for specific uses of your information where our processing is based on your consent rather than other legal grounds.

To exercise any of these rights, contact us using the information provided at the end of this policy. We will respond to your request within 30 days and may ask you to verify your identity before processing certain requests.

Data Security and Protection

Protecting your personal information is a top priority at feloranthivo. We implement comprehensive security measures to safeguard your data against unauthorized access, alteration, disclosure, or destruction.

Technical Safeguards

We use industry-standard encryption protocols to protect data both in transit and at rest. All sensitive information is encrypted using AES-256 encryption, and we employ secure socket layer (SSL) technology for all data transmissions. Our servers are protected by firewalls and intrusion detection systems.

Access Controls

Access to your personal information is restricted to authorized personnel who need the information to perform their job functions. All employees undergo background checks and sign confidentiality agreements. We implement role-based access controls and regular access reviews.

Data Backup and Recovery

We maintain secure backups of your information to prevent data loss and ensure service continuity. Backup systems are encrypted and stored in geographically separate, secure facilities with restricted access.

Despite our best efforts, no security system is completely impenetrable. In the unlikely event of a data breach, we will notify affected users and relevant authorities within 72 hours and provide detailed information about the incident and steps being taken to address it.

Data Retention and Deletion

We retain your personal information only as long as necessary to fulfill the purposes outlined in this privacy policy or as required by applicable laws and regulations.

Account information is retained while your account remains active and for seven years after account closure for tax and legal compliance purposes
Financial data used for budget analysis is retained for three years to provide continuity in service and comply with financial record-keeping requirements
Communication records including emails and support tickets are kept for two years to maintain service quality and resolve any disputes
Technical logs and usage data are retained for 18 months for security monitoring and platform improvement purposes
Marketing preferences and communication opt-outs are maintained indefinitely to respect your choices about future communications

When data reaches the end of its retention period, we securely delete or anonymize it so it can no longer be associated with your identity. You can request earlier deletion of your information, though this may affect our ability to provide certain services.

International Data Transfers

feloranthivo operates primarily in Canada, but some of our service providers and technology infrastructure may be located in other countries. When we transfer your information internationally, we ensure appropriate safeguards are in place to protect your privacy rights.

Any international transfers are conducted in accordance with Canadian privacy laws and international frameworks such as adequacy decisions and standard contractual clauses. We work only with service providers who demonstrate adequate levels of data protection and who are contractually bound to protect your information according to the same standards we apply.

If you have concerns about international data transfers, please contact us to discuss the specific safeguards in place for your information.

Cookies and Tracking Technologies

feloranthivo uses cookies and similar tracking technologies to enhance your experience on our platform, remember your preferences, and analyze how our services are used.

Types of Cookies We Use

Essential cookies are necessary for basic platform functionality and cannot be disabled. Performance cookies help us understand how users interact with our site. Functional cookies remember your preferences and settings. We do not use advertising or tracking cookies for marketing purposes.

You can control cookie settings through your browser preferences, though disabling certain cookies may limit some platform functionality. We respect "Do Not Track" signals where technically feasible and will continue to monitor developments in this area.

Children's Privacy

feloranthivo's services are designed for adults who can make independent financial decisions. We do not knowingly collect personal information from individuals under 18 years of age. If we become aware that we have collected information from someone under 18, we will delete that information promptly.

Parents or guardians who believe their child has provided personal information to feloranthivo should contact us immediately so we can remove the information and terminate any associated accounts.

Changes to This Privacy Policy

We may update this privacy policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we will notify users through email or prominent notices on our platform.

Minor changes and clarifications may be made without specific notification, but the "Last Updated" date at the top of this policy will always reflect the most recent revision. We encourage you to review this policy periodically to stay informed about how we protect your information.

Continued use of feloranthivo's services after policy changes indicates your acceptance of the updated terms. If you disagree with any changes, you may close your account and cease using our services.

Privacy Questions and Contact Information

If you have questions, concerns, or requests regarding this privacy policy or how we handle your personal information, please contact us: Email: info@feloranthivo.com Mail: feloranthivo Privacy Officer
1909 10 Ave SW
Calgary, AB T3C 0K3
Canada Phone: +1 (780) 494-3510 We are committed to addressing your privacy concerns promptly and working with you to resolve any issues related to your personal information.